It was originally reported, by the biomed engineer that the autopulse platform's (s/n (b)(4)) head restraints were broken and needed replacing.When the device was received at zoll for repair, the archive log was reviewed and user advisories (ua) 16 (timeout moving to take up-position) and ua 7 (discrepancy between load1 and load2 too large) were observed.User advisories are considered reportable events, therefore the complaint was changed to a reportable event based on the investigation.There was no patient involved during this event.
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