Submit date: 09/30/2016 the product involved in this complaint and the lot number is 8813817009/ kit 11.5fx13.5 ce mahurkar, lot number 1521700117.The device history record (dhr) was reviewed and no deviations related to this reported condition were found.There are not ncrs related to the reported issue for the involved lot.Quality inspections of final visual and physical evaluations results indicated that the product met specification requirements.The product sample was received for analysis and investigation.The catheter came inside a generic plastic bag and presented signs of use.A visual inspection of the sample revealed that the blue and red adapters present a crack on the thread pitch area.In the cavity 2 and 8 at 90 and 270 degrees from the injection point respectively.Additionally, the adapters present marks that could indicate the use of some instrument.Based on sample provided and event description, the adapter was cracked after being in use for a period of time without problems.Based on the adapter¿s conditions there is evidence of excessive force or the use of an inappropriate instrument to manipulate the adapters.Manufacturing performed a 100% visual inspection and 100% pressure test that would identify any cracked or leak in the catheter; therefore this potential cause could not be confirmed.The evidence provided is not enough to relate this event to the manufacturing operations.Based on the available information and the result of the dhr review that showed no deviations, it can be concluded that product was manufactured according to specifications and it functioned as intended for an undetermined amount of time; therefore it can be concluded that the adapter was more likely damaged during use.The most probable root cause can be considered as unintentional misuse.As per the instructions for use adapter over tightening can cause a crack in the palindrome catheter.This issue is being addressed by a formal corrective and preventative action.No additional actions are required.It must be noted that in-process controls such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling are in place to prevent nonconforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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