Review of the activity logs did show evidence consistent with the customers complaint.However, there are many factors outside of device malfunctions that could prevent the device from capturing the patients heart rate such as: patient condition, coupling between pads and patient and artifact.The device was put through extensive testing without duplicating the reported problem condition.It is important to note, the electrode pads and multi-function cable used at the time of the event were not returned for evaluation.Analysis for reports of this type has not identified an increase in trend.
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