(b)(4).One (1) photo of the failed device was provided; however, based on the picture, the manufacture was unable to determine the cause of the incident.Multiple unsuccessful attempts were made to obtain a sample.No sample was returned for evaluation; because of this, further investigation of the complaint is not possible and no conclusion could be drawn from the photo.Hence, the complaint is assessed to be not judgable.A historical review of the complaint database identified no adverse trends for product code 4252560-02 or possible lot number involved.If a sample and/or additional pertinent information becomes available, a follow up will be submitted.
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