Catalog Number 1884 |
Device Problem
Detachment of Device or Device Component (2907)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 05/25/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.No photo available for evaluation.The device history record (dhr) of batch number 74a1602816 that belong to catalog number 1884 has been reviewed and no issues or discrepancies were found which could potentially be related to this complaint.No non conformance reports were originated for the lot in question that can be associated to the complaint reported.Dhr shows that the product was assembled & inspected according to our specifications.Customer complaint cannot be confirmed due the lack of sample.An attempt to duplicate the failure mode was made but at the time there is no inventory of the involved product code available at the facility and it is not being manufactured at the time.If the device sample becomes available this investigation will be updated with the evaluation results.
|
|
Event Description
|
The customer alleges that the oxygen tubing is coming apart from the connector piece that holds it to the nebulizer.It comes apart during patient nebulizer treatment causing desaturation issues.
|
|
Manufacturer Narrative
|
(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the connector was separated from the tubing.It was also observed that the tubing had pip residue.A dimensional inspection was conducted and no issues were detected.The internal diameter of the universal connector and the external diameter of tubing were found to be within specifications.Based on the investigation performed, the reported complaint was confirmed.The condition reported on this customer complaint can be cause by an incorrect assembly of the tubing and the connector.All personnel from the production line were re-trained on the work instruction.In addition, a non-conformance ((b)(4) was generated to conduct a proper investigation.
|
|
Event Description
|
The customer alleges that the oxygen tubing is coming apart from the connector piece that holds it to the nebulizer.It comes apart during patient nebulizer treatment causing desaturation issues.
|
|
Search Alerts/Recalls
|