Catalog Number 880-15KIT |
Device Problems
Air Leak (1008); Melted (1385)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/30/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.A device history record review could not be conducted since the lot number was not provided.Customer complaint cannot be confirmed based only on the information provided, to perform an investigation and determine the source of defect reported it is necessary to evaluate the device sample involved in this complaint.However as an additional test, samples of current production p/n 880-15kit were reviewed and inspected functionally observing for any issue that could be related with the customer complaint and no issues were found.If device sample becomes available at a later date this complaint will be updated.
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Event Description
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The customer alleges that there was some air from area of the circuit that looked like there had been some minor melting.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the circuit had a 3/8 inch melt that runs parallel with the rib.No other issues were observed.There are no visual signs of the circuit being "milked".There were no signs of the heater wire being "gathered" or "bunched" , which might cause a hot spot.The melted portion of the rib only measures approximately 3/8 inch which is not indicative of a bed linen burn.The electrical resistance of the heated wires was measured and found to be well within specified limits.Based on the investigation performed, the reported complaint was confirmed.Although the complaint was confirmed, a root cause for the issue could not be determined.A conclusion code could not be found as the complaint was confirmed; however, a root cause was not established.
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Event Description
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The customer alleges that there was some air from area of the circuit that looked like there had been some minor melting.
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Search Alerts/Recalls
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