Customer reported that this device had a bad odor, no airflow, and a possible loose internal component.On return of the device for evaluation it was apparent that the insulation on the mains cord was degraded to the extent that bare wires were visible.It is not clear how the degradation occurred, but the evaluation concluded that the device may have been damaged by the end user, as the power cord appeared to have been subjected to excessive abrasive forces.The ifu for this device contains the warning 'the power supply cord cannot be replaced by the user.In case the power supply cord becomes damaged, contact philips respironics customer service for replacement (there is no service option)'.No patient harm or death has been reported and the device is not life sustaining/supporting.(b)(4).
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