Catalog Number 004-00J |
Device Problem
Failure to Deliver (2338)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/26/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.The device history review was conducted and a review of manufacturing event log shows no issues that may have contributed to any quality issues reported.All process parameters were within specification.All in-process qa inspections were acceptable.The complaint cannot be confirmed since the sample was not available for investigation.The root cause is unknown.Teleflex will continue to monitor feedback from the customers on issues related to this complaint description.
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Event Description
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The customer alleges that oxygen and humidification were not delivered to the patient.The patient's condition is reported as good and no additional therapy was needed.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the water bottle was used and showed that the top port and side port were punctured.There was no blockage in these openings.The adaptor used with the water bottle was not received.No other issues were found.Functional testing could not be performed as the adaptor used to puncture the water bottle was not received, thus the complaint could not be confirmed.
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Event Description
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The customer alleges that oxygen and humidification were not delivered to the patient.The patient's condition is reported as good and no additional therapy was needed.
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Search Alerts/Recalls
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