Catalog Number 031-33J |
Device Problem
Failure to Deliver (2338)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 05/26/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.No photo available for review.A device history record review could not be conducted since the lot number was not provided.No corrective action can be established since lot number was not provided and sample is not available to perform an investigation and determine the source of defect reported.Customer complaint cannot be confirmed due to the lack of sample and since no lot number was provided for investigation.An attempt to duplicate the failure mode was made but at the time there is no inventory of the involved product code available at the facility and it is not being manufactured at the time.If the device sample becomes available this compliant will be reopened.The personnel of the assembly line will be notified for awareness.
|
|
Event Description
|
The customer alleges that oxygen and humidification were not delivered to the patient.The patient's condition is reported as good and no additional therapy was needed.
|
|
Manufacturer Narrative
|
(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the sample was used.It was also received without the puncture pin protector.No other issues were found.Functional testing was performed and there were no issues detected.Based on the investigation performed, the reported complaint could not be confirmed.There were no issues found with the returned sample.
|
|
Event Description
|
The customer alleges that oxygen and humidification were not delivered to the patient.The patient's condition is reported as good and no additional therapy was needed.
|
|
Search Alerts/Recalls
|