(b)(4).No sample given and insufficient failure mode described, hence, root cause cannot be determined due to dimensional measurement, sample inspection and simulation is not possible to carry out.In-process control and final control test report for this affected batch has been reviewed and there was no deviation found.The complaint is assessed to be not judgeable.A historical review of the complaint database identified no adverse trends for product code 4253574-02 and lot number involved.Multiple attempts to obtain further information were not successful.If additional pertinent information becomes available, a follow up will be submitted.
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