Device was used for treatment, not diagnosis.Device is an instrument and is not implanted/explanted.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Dhr review for part number: 03.632.036, synthes lot number: 9907547, release to warehouse date: february 3, 2016, manufacturer site: (b)(4), supplier: (b)(4).No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product that would contribute to this complaint condition.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device was used for treatment, not diagnosis.A product development investigation was performed for the subject device (matrix holding sleeve ¿ long, part number 03.632.036, lot number 9907547).The subject device was received for investigation with the complaint that the subject device was found to be broken during set inspection; no reported surgical or patient involvement.The matrix holding sleeve - long (03.632.036) is one of ten (10) holding sleeves for the matrix spine system utilized during screw insertion (03.632.001, 03.632.024, 03.632.028, 03.632.036, 03.616.042, 03.616.043, 03.632.085, 03.632.123, 03.632.124 and sd03.632.123).The matrix system is covered by three technique guides: matrix ¿ deformity, matrix-degenerative and matrix ¿ mis.Once the holding sleeve is engaged with the driver shaft, it can be threaded into the proximal end of the matrix screw by rotating the holding sleeve¿s green knob clockwise until it is fully engaged.The returned device was examined and the complaint condition was able to be confirmed as the threaded tip of the device was broken and missing a fragment (approximately 5.5mm x 3mm x 1.5mm ¿ calipers ca94).No definitive root cause was able to be determined; the failure mode is consistent with the application of an off-axis load while engaging a screw.Relevant drawings for the returned devices were reviewed (both current revision and from the time of manufacture): top-level and inner shaft.The design, materials and finishing processes were found to be appropriate for the intended use of this device.A device history review was performed for the returned instrument's lot number and no mrrs, ncrs or complaint-related issues were identified with the lot number which may have contributed to the complaint conditions.Changes during april 2011 were implemented to address the failure mode of the holding sleeve threaded tips breaking.The tip geometry on the inner sleeve was changed to a more constant outer diameter in order to improve product performance; the returned instrument was manufactured after the implementation of these changes (mfg date 03-feb-2016).During the investigation no product design issues or discrepancies were observed that may have contributed to the complaint condition.No product design issues or discrepancies were observed.This complaint is confirmed.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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