Investigation/conclusion it is indicated that the product is not returning for evaluation.Therefore, a review of the entire in-house testing history of the lot was performed.In-house testing on the reported strip lot met release criteria.The product performed as expected.A review of the manufacturing records for the lot did not uncover any non-conformances.The lot met release specifications.Although the customer was identified as having conditions that may impact the performance of the assay, a root cause could not be determined.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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