Device was used for treatment, not diagnosis.Additional narrative: patient information is not available for reporting.Device is an instrument and is not implanted/explanted.A device history record review was performed for the subject device lot.The review showed that there were no issues during the manufacture of the product or any subcomponents that would contribute to this complaint condition.No non-conformances were generated during the production of the subject device.A service and repair evaluation was performed for the subject device.The customer reported the item was not tightening properly.The repair technician reported the screws were loose.¿loose component¿ is the reason for repair.The cause of the issue is unknown.The following parts were replaced: gen 1 handle screws a (7), gen 1 handle screws b (7).The item was repaired per the inspection sheet, passed synthes final inspection on 22-jun-2016 and will be returned to the customer upon completion of the service and repair process.Finalized service record will be archived in docusphere document management system.The evaluation was confirmed.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|