(b)(4).Batch # n91808.The analysis results found that har36 device was returned inside its package.Upon visual inspection, it was observed that the tyvek from the packaging was damaged; it was noted to have hole in the tyvek, the hole was noted to be from the outside in.The area near the hole appears wrinkly and scratched which suggest it was dragged most likely from a rack.Due to the damages found on the packaging, a possible cause for this condition is due to improper handling during transit or storage.All ees product is 100% inspected prior to release.The information you provided is compiled monitored and reviewed on a routine basis for any associated trends.The lot history record was reviewed and no defects, ncr¿s or protocols related to the complaint, were found during the packaging process.
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