This complaint is logged under complaint file number (b)(4).The customer provided the mix check report associated with this event (the mix check report provides information regarding the completed bag, including expected bag weight, actual measured weight, ordered ingredients and volumes, manual additions, and any error encountered during pumping of the bag) as well as a copy of the device event log.Review of the mix check report and event log determined the device operated appropriately and as designed.Based on this review and the customer report, this event was determined to have been caused by use error.The (b)(4) operator manual details the importance of having a cosigner independently verify the setup, to help ensure that the first user attached each ingredient's inlet to the correct port as incorrect setup could result in patient harm.Additionally, the (b)(4) operator manual recommends watching and holding the source container tubing as it is being primed to ensure correct connection and warns that an ingredient must be attached to the proper port as patient harm can occur if the location of an ingredient is incorrect.
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The facility reported that while setting up the (b)(6) compounder, the connections for the source ingredients dextrose (b)(4) and sterile water were inadvertently switched, causing the dextrose (b)(4) to be connected to the port intended for sterile water and the sterile water to be connected to the port intended for dextrose (b)(4).This resulted in a starter neonatal iv bag that contained higher than intended concentration of dextrose (b)(4).Infusion of the bag was started but later stopped when it was noted the patient's glucose levels had become elevated.However, the patient did not experience an adverse event or injury.Additionally, no medical intervention was performed or necessary to preclude an adverse event or injury.Baxter technical support reviewed the set-up guidance provided in the (b)(6) operator manual with the customer.
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