The tdxsiv-hd motors were returned for evaluation, and subsequent testing verified the complaint.Per the initial evaluation, the brake assemblies were loose and the left motor was leaking grease.An expanded evaluation was performed on the left motor.The expanded evaluation report confirmed that the left motor and gearbox of having the brake not engage after the inductive of the joystick returned to neutral.It was observed that there were three screws that were unfastened during disassembly of the brake.It is undetermined whether these screws unfastened during normal use of the device or if there was outside intervention that adulterated the device.The underlying cause could not be determined after reviewing the documentation in this investigation.
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