The report of the alarms not going off was not supported by the monitoring data.There was no malfunction.The biomed tested the system and verified that alarms do go off at the mp70 in question and at the central station.A review of the alarm logs also showed several alarms at the time of the reported event, including instances of the alarms being silenced or suspended.The information from the alarm log was provided to the customer by a field service engineer, as requested.The device remains at the customer site, and no subsequent calls have been logged for this device/issue.No further investigation is warranted at this time.
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The customer reported that they had an "issue with the unit".The nursing staff claims an mp70 patient monitor, as well as the central station, didn¿t alarm.The staff was aware of the patient condition.Cpr was started at 19:11 and continued until 19:35 when the patient was pronounced.The staff was there and aware of each rhythm change and responded appropriately.
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