The customer received questionable thyroid results for an unknown number of patient samples from two cobas e602 analyzers when compared to the results from competitor reagents.The customer suspected that interferences in the samples may have been the cause.Of the data provided for six patient samples, only the results for five of the samples were discrepant.Clarification of the specific dates of testing was requested, but was not provided.Refer to the attachment to the medwatch for all patient data.This medwatch is for free thyroxine (ft4) for patients 2-5.Refer to the medwatch's with (b)(6) for the other reagent lot numbers and assays involved in the complaint.Information regarding if any erroneous result was reported outside the laboratory was requested, but it was unknown.The patients were not adversely affected.
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