Udi: gtin is unavailable as the product was made prior to compliance date; (b)(4).Initial reporter's phone number: (b)(6).This device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.Reliability engineering evaluated the device and the reported condition was confirmed.The assignable root cause was determined to be due to wear from normal use and servicing over time.If additional information should become available, a supplemental medwatch report will be sent accordingly.
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It was reported from (b)(6) that during service and evaluation, it was observed that the cable/cord/wiring on the motor device was damaged.It was further determined that the control and coupling were defective, the hose was worn and the device displayed partial e02 and e08 error codes.It was further determined that the device was running jerky, the temperature was up to 120 after 5 min and the device would not rotate with hand control.It was further determined that the device failed the following pre-tests: motor thermistor assessment, handpiece temperature assessment and hand control assessment.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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