Patient received hypertrophic scarring after procedure with j-plasma (b)(4).Date of incident was (b)(6) 2016 and bovie medical was notified on (b)(6) 2016.Procedure was for j-plasma on the eye, cheeks, peri-oval.Condition of patient after procedure is hypertrophic scarring to cheeks bilateral.Treatments to patient included: three skin pen treatments, two kenalog steroid injections.Patient information: (b)(6) yr.Old female.Handpiece has already been disposed of, no product is available for evaluation.Two attempts were made to obtain additional information without any responses as of this report date.A root cause cannot be determined at this time, no product is available for evaluation, there is no reporter indication of device malfunction.The severity of the scar is unknown at this time.Device was disposed of by the user.
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