Device is an instrument and is not implanted/explanted.No service history review can be performed as part number 03.501.080 with lot number(s) 8735246 is a lot/batch controlled item.The manufacture date of this item is december 11, 2013.The source of the manufacture date is the release to warehouse date.The service history review is unconfirmed.Manufacturing location: (b)(4).Manufacturing date: december 05, 2013.No anomalies were detected during device history record review.No non-conformance reports were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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A service and repair evaluation was completed: the customer reported the device would not cinch.The item passed testing per the inspection sheet and worked within normal parameters.The complained issue was not able to be reproduced.The cause of the complained issue is unknown.The item passed synthes final inspection and will be returned to the customer upon completion of the service and repair process.The evaluation was unconfirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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