Model Number 0.850.0022 |
Device Problems
Thermal Decomposition of Device (1071); Battery Problem (2885)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 07/06/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The battery handset and charging cradle were returned and are undergoing investigation.A follow-up report will be submitted upon the investigation completion.Upon receipt of the initial complaint, it was originally determined not to be a reportable event.However, upon further evaluation we have determined to report this event.Evaluation in process.
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Event Description
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It was reported that a nomad pro 2 battery was on the charging cradle and started to burn.
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Manufacturer Narrative
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Device is under going investigation.A follow-up report will be submitted upon investigation completion.
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Manufacturer Narrative
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An evaluation of the returned unit was conducted by the manufacturer and a 3rd party laboratory.It appears that a thermal event occurred.It is not possible to determine the exact sequence of events that led to the thermal event.However, there is evidence that a short occured in the lower battery pack between the cells and pcb.There was a blackening on the top of the lower battery pack and its printed circuit board (pcb).Cells 1, 2 and 3 appear to have been involved in the thermal event, likely by supplying energy into a fault in the board.Additionally there was a slight melting of the handset plastic enclosure.This concludes the investigation.A recall is ongoing.Reference (b)(4).
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Search Alerts/Recalls
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