Catalog Number 595000-001 |
Device Problem
Noise, Audible (3273)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 09/26/2016 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited a strange noise, it continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer reported that the freedom driver made a strange noise.The customer also reported that the patient was subsequently switched to a backup freedom driver.There was no reported patient impact.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.Visual inspection of the internal components of the driver revealed a loose fastening screw and lock washer for the driveline clamp.The investigation determined the loose driveline hardware was the cause of the reported customer experience.These components were replaced during driver service.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.Ce (b)(4) follow-up report 1.
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Event Description
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The customer reported that the freedom driver made a strange noise.The customer also reported that the patient was subsequently switched to a backup freedom driver.There was no reported patient impact.
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Search Alerts/Recalls
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