The manufacturer received a complaint that when the patient tried pulling the power cord out of the wall outlet, the two prongs were stuck in the wall.Neither the device nor the power adapter has been returned for evaluation.As the broken adapter was not returned, the manufacturer is unable to confirm the complaint, but there is a possibility that the prongs of the plug of the power adapter broke off in a mains socket - if this was the case then a risk of exposure to a live part would be created.The most likely explanation for any such concern would be that the plug would have been damaged by the end user applying excessive force.There is no report of any patient harm.The device is not life-supporting or life-sustaining, and is no longer in production.(b)(4).
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