Catalog Number 320122 |
Device Problem
Insufficient Flow or Under Infusion (2182)
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Patient Problem
Underdose (2542)
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Event Date 09/19/2016 |
Event Type
Injury
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Manufacturer Narrative
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The date of event is unknown.The date received by the manufacturer is used.Medical device expiration date: this device does not have an expiration date.Udi #: (b)(4).
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Event Description
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It was reported that the customer's pen needles are not working during delivery.There are no problems during prime but "no medicine flows when pen dialed to 0.8".The customer reported getting sick and was sleeping a lot but was unsure of the reason.She went to her endocrinologist "a few weeks ago" and had labs drawn.Her humatrope levels were down and it was determined that she wasn't getting enough medicine.No additional treatment was provided by her doctor and the customer reports being okay at the time of notification to bd.The customer states she rotates injection sites and did not note any bent needles.She has been using pen needles for 20 years.
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Manufacturer Narrative
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Device evaluation: result - a sample was not returned for evaluation.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed per the applicable operations and met qc specifications.Conclusions - as there was no actual returned sample for evaluation, an absolute root cause for this incident cannot be determined.
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Search Alerts/Recalls
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