On 10/05/2016 integra investigation completed.Ten mirrors returned, 4 manufactured in oct/nov 2015 and 6 manufactured in feb 2015.Method: failure analysis, device history evaluation.Results: failure analysis - mirrors returned used with no unusual markings and mirrors falling off of the frames.Upon further investigation, it is noticed that the adhesive that is used to affix the mirrors to the frames is melted and not holding the mirrors on the frames.Device history evaluation - nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: this is a known issue and appropriate action has been implemented to rectify this manufacturing deficiency.
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