Interview with patient family member found they believed patient did not lock arm rest before attempting to use the commode, resulting in the arm rest not working as designed and the patient's injury.A review of pre-placement maintenance records found the device in good working condition.Post-placement inspection found the device to be in good working condition after the incident.Based on record review, inspection, and interview; cause was determined to be improper use of the commode.The patient was provided with a replacement commode to resolve the issue during investigation.When patient was provided with replacement commode, in-service education was provided on proper use of the device.
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