The customer stated that they received an erroneous result for one patient sample tested for the elecsys ft4 ii assay (ft4) on an e602 analyzer.The sample resulted as 52.07 pmol/l when tested on the e602 analyzer.The sample was repeated on the e602 analyzer, resulting as 49.59 pmol/l.The sample was also repeated on an abbott analyzer, resulting as 14.9 pmol/l (reference range is 9.0-19.0 pmol/l).All results were reported to the doctor with a note to the doctor explaining that the roche ft4 values are potentially falsely elevated and needed to be evaluated in the context of the patient's clinical picture.The patient was not adversely affected.The e602 analyzer serial number was asked for, but not provided.
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