Model Number 6556 |
Device Problem
Device Slipped (1584)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Product was requested to be returned for evaluation and has not been received.This report is based solely on the customer reported issue.The instructions for use state: always inspect before each use; check for broken stitches or parts; torn, cut or frayed material; or buckles that are cracked or broken and do not hold securely.Never use soiled or damaged products.Manufacturer reference file # (b)(4).Product has not been received.
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Event Description
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Customer reported the teeth will not secure a tight fit on the strap.The date when the issue was discovered is unknown and there was no patient involvement.
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Manufacturer Narrative
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Since product was not returned the reported issue could not be confirmed.Extensive internal studies were performed and could not replicate the reported issue of the teeth not securing a tight fit.All devices tested met manufacturing specifications and performed as intended.At this time there is no evidence that a manufacturing non-conformity contributed to the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.Manufacturer reference file # (b)(4).
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Event Description
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Supplemental medwatch required for additional product information.
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Search Alerts/Recalls
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