Catalog Number 295025-001 |
Device Problems
Break (1069); Crack (1135)
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Patient Problems
Patient Problem/Medical Problem (2688); No Known Impact Or Consequence To Patient (2692)
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Event Date 11/03/2016 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the reported issue would not prevent the freedom driver from performing its life-sustaining functions.In addition, the freedom driver is equipped with multiple redundant power sources (e.G., external power via ac power supply and car charger) and patients are provided with several freedom onboard batteries.The freedom onboard battery will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the patient's freedom onboard battery was broken on the bottom where it engages with the driver.The customer also reported that the patient was given a replacement freedom onboard battery.There was no reported adverse patient impact.
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Manufacturer Narrative
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The freedom onboard battery was returned to syncardia for evaluation.Visual inspection of the onboard battery revealed j1 connector separation from the battery housing and housing weld separation adjacent to the connector, confirming the customer-reported issue.The root cause for the housing weld and j1 connector separation observed could not be absolutely determined; however, this type of damage is indicative of impact shock associated with mishandling.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer, a syncardia certified hospital, reported that the patient's freedom onboard battery was broken on the bottom where it engages with the driver.The customer also reported that the patient was given a replacement freedom onboard battery.There was no reported adverse patient impact.
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Search Alerts/Recalls
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