Catalog Number 178833 |
Device Problem
Leak/Splash (1354)
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Patient Problem
Not Applicable (3189)
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Event Date 10/21/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The fse evaluated the instrument.The fse found a leak at the tubing through pinch valve pv49.The fse replaced the tubing through pinch valve pv49, which repaired the leak.The repairs were verified by the fse.(b)(6).
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Event Description
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The customer reported a leak from the coulter lh 500 hematology analyzer.The volume of the leak was about 3 ml and was contained within the instrument.The customer was wearing personal protective equipment (ppe) consisting of gloves, goggles and a laboratory coat.There was no report of injury or biohazard exposure to open wounds or mucous membranes.Erroneous patient results were not generated and there was no change or affect to patient treatment in connection with this event.
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Manufacturer Narrative
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Customer technical support (cts) helped the customer troubleshoot the leak over the phone.The customer indicated that the tubing at pinch valve pv49 was causing the leak.The customer replaced the tubing, which repaired the leak.The field service engineer (fse) did not go on site and that the malfunction was repaired by the customer.
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Search Alerts/Recalls
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