Catalog Number BI70002000 |
Device Problems
Device Emits Odor (1425); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/18/2016 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative inspected the imaging system on-site.It was found that driving the imaging system down a steeper than normal crate ramp caused the power conversion assembly to become damaged.The assembly was replaced and the issue was resolved.The damaged assembly has not been received by the manufacturer for evaluation.A software investigation was also completed.The software investigation found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.A full imaging system check-out was completed and all tests passed.Full system functionality was confirmed and the system was returned to service.
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Event Description
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A medtronic representative reported that when uncrating the imaging system and driving it down the crate ramp, a burning smell was detected.The user stopped driving the system and attempted to boot the system up.The motion controls would then not initialize and the system would not drive.There was no patient present when this issue was identified.
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Manufacturer Narrative
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The power conversion enclosure was returned to the manufacturer for evaluation.Testing found that two diodes were open on the circuit board.The testing confirmed the reported issue as no voltage could be supplied.This confirmed an electrical failure due to the open diodes.
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Search Alerts/Recalls
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