It is indicated that no product is available for return from the customer.Additionally, the customer was unable to provide a lot number for the complaint product.As no lot number was provided, testing with reserve sample from same lot and a manufacturing batch record review could not be conducted.No further investigation can be pursued at this time and no corrective action is required.
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The customer reported a false negative hcg result for a patient using a consult hcg dipstick test 5000 25t.The urine sample collected for the consult hcg dipstick test was not a first morning urine sample.No additional information, including information on confirmatory testing, is available per the customer.The customer was unable to provide the lot number of the product used.
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