Customer reported that aim light head became detached.The stop had been over-torqued and safety locking key cracked the collar.No injuries reported.It was found that there are seven (7) complaints related to the cracked collars that resulted in the light head detached from the spring arm.No injuries reported among the seven complaints.Upon examination, it was discovered that the plastic collars used to secure the spring arm were cracking due to over-torqued during installation which resulted in the light head to separate from the spring arm.In order to prevent this issue from happening, philips burton is replacing all plastic collars with new aluminum collars in the field.Field action decision was taken to proceed with the field correction.
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