Examination of the returned device found a crack in the plastic casing at the top of the scale.A complaint database search finds no additional reports against the complaint sample product and lot combination.A two-year complaint database search against product code 230791001 did not reveal any trends of broken depth gauge plastic casing.The root cause is attributed to suspected misuse.In addition, the device has been subjected to heavy usage.Based on the root cause determination of suspected misuse and no trends of depth gauge breakage, the need for corrective action is not indicated.Monitor through sep-419.Depuy considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.
|