The system was used for treatment.A batch record review of kit lot e342 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint categories, alarm #7: blood leak (centrifuge chamber), centrifuge bowl leak/break, and drive tube leak/break.No trends were detected for these complaint categories.An issue review was opened for complaint category, centrifuge bowl leak/break.Service order report, #(b)(4), feedback: the service technician cleaned the instrument and replaced the two drive tube retainer clips and also the centrifuge leak detector strip.The system checkout procedure was then successfully performed.The assessment is based on information available at the time of the investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.(b)(4).
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