This complaint is being reported by zimmer biomet as (b)(4).Review of the device history record identified no deviations or anomalies.Although, product examination could not be performed as no product was returned for this complaint, the complaint is confirmed based on the account admitting that the nurse cut the wire to the battery pack with scissors.Using view 3.2 from the etq reliance system, from october 26, 2015 to october 25, 2016, there were 16 closed complaints that used the same risk management file as part of their respective risk assessment.The scope of this search includes all part numbers contained within the same risk management file.It is known that cutting the wire can create a short circuit within the battery pack.The pulsavac ifu states, ¿do not cut the battery pack cable.Cutting through the battery pack cable could lead to shock, excessive heat and/or sparks, and could result in fire and/or personal injury.¿ a corrective action is in process to directly address customers cutting the battery cable.The root cause for this complaint is that the customer cut the wire, creating a short circuit within the battery pack.This short circuit caused the reported event.
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