Manufacturer's investigation results: the "toggle" in mosaiq is a simple "on/off".When selected, it performs an action (e.G open leaves) and then when selected again, performs the opposite action (close leaves).When the user retracts the leaves from the hand held controller the leaf positions are retracted.If the user then selects "toggle" from mosaiq, nothing happens.The customer is expecting the leaves to go to the planned values, but they need to "toggle" a second time for this to happen.This is not a safety issue because the retracted mlc leaf positions are clearly visible on the treatment control system (tcs) as well as in mosaiq.When the user "toggles" and expects the mlcs to move to the planned positions, and there is no movement, the user can clearly see this.It is the user's responsibility to review the treatment field before delivery.Mosaiq will deliver exactly what it displays.Mosaiq worked as designed and intended.
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