Follow-up #1 and final report submitted to update sections based on the results of investigation.Reported event: the reported device is a 3.0 rio® robotic arm - mics, catalog: 209999, serial#: (b)(4) could not move over entire range and j5 hall error occured.Device history: a review of the dhr associated with rio 118 found the pt review successfully passed, all associated npr's have been closed.Device evaluation: according to gsp case #(b)(4), "mps tom pratt reported j1 not moving over full range.Cable wrap was secured to free up j1.System successfully passed pre-surgery checks.Verified system is operating within mako tolerances and specifications.Attached all supporting documentation.System is ready for clinical use." in addition: mps (b)(6) reported hall error.Intermittent issue was resolved by replacing the cpci backside card pn 208606-1 and the j5 hall wire.System successfully passed all validation testing.Verified system is operating within mako tolerances and specifications.Attached all supporting documentation.System is ready for clinical use.Complaint history: based on the device identification (pn 209999) the complaint databases were reviewed from 2011 to present for similar reported events regarding j1 not moving over full range.There were no other reported events for the serial number referenced.Conclusion: a j5 hall error occured during a procedure preventing the surgeon from continuing.In addition it was noted that j1 could not move at its full range of motion.Upon servicing a cable wrap was secured to free j1 and the cpci card as well as the hall wire were replaced to fix the j5 hall error.The system passed all pre surgery checks and is ready for clinical use.Further action: none at this time.
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