The field service engineer (fse) was at the customer site and found a previously addressed leak had burnt the sample access module (sam) board.The fse replaced the board resolving the issue.The repairs were verified as per service procedures.The dxh800 and dxh600 is compliant with the following safety ratings: (b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 1: general requirements.(b)(4) (2nd edition) safety requirements for electrical equipment for measurement, control, and laboratory use - part 1: general requirements.(b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 2-081: particular requirements for automatic and semi-automatic laboratory equipment for analysis and other purposes.(b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 2-101: particular requirements for in vitro diagnostic (ivd) medical equipment.(b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 1: general requirements.(b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 2-081: particular requirements for automatic and semi-automatic laboratory equipment for analysis and other purposes.(b)(4) safety requirements for electrical equipment for measurement, control, and laboratory use, part 2-101: particular requirements for in vitro diagnostic (ivd) medical equipment.(b)(4).
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The customer reported a burning smell coming from the dxh600 instrument during normal instrument operation.There were sample access module sam) error messages reported by the customer at the time of the event.There was no smoke, sparks, arcing or flames reported by the customer.The fire department was not called and there was/was no death or injury as a result.There was no medical attention required by any operator.Erroneous patient results were not generated.There was no change or effect to patient treatment in connection to the event.
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