Device evaluation: result - the customer returned (10) 3/10cc, 8mm, 30g syringes in an open poly bag.All returned syringes were examined and one sample exhibited the needle through the shield.This is also noted in the returned photos.Since the needle was through the shield, exposing the cannula, a needle stick could occur.A review of the device history record was completed for the reported lot #5338961.All challenges and inspections were performed per the applicable operations qc specifications.Conclusion - bd was able to confirm the customer¿s indicated failure of needle stick and needle through the shield.A probable root cause for this incident is misalignment of the rollover bar to the needle assembly rack at the shielding operation.Occasionally, a rack jam will occur in the tracks at the shielder and cause the machine to go out of time, misaligning the racks.When this happens the racks do not line up with the holes in the rollover bar.When the rollover bar rolls over to put the shield on the hub the cannula may go through the wall of the shield causing a needle through shield defect.Current controls and corrections are in place.Bd will continue to monitor for trends and special causes.
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