An evaluation of the kangaroo joey pump was performed and the customer states, ¿ lcd (replace gearbox if needed).¿ the unit was triaged and the customer¿s reported condition was confirmed.It was noted that the pump had a broken lcd due to customer misuse.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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