Device is an instrument and is not implanted/explanted.Part 314.467, synthes lot 7799893: release to warehouse date: march 17, 2015.Supplier: (b)(4).No non-conformance reports were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product that would contribute to this complaint condition.A product investigation was completed: this complaint is confirmed.The returned instrument was examined and the complaint condition was able to be confirmed as the distal tip of the driver is twisted approximately 20 degrees in the direction of resistance met during screw insertion.Whether this complaint can be replicated at customer quality (cq) is not applicable for this complaint condition as the tip of the returned device is already twisted due to post-manufacturing damage.No definitive root cause was able to be determined however the failure mode is typically associated with the application of force which exceeded the plastic deformation limit of the screwdriver shaft.A visual inspection under 5x magnification, device history record (dhr) review and drawing review were performed as part of this investigation.No product design issues or discrepancies were observed.The t8 stardrive screwdriver shaft (314.467) is a common trauma instrument, noted in 30 system technique guides including: 2.4mm va lcp distal radius, compact distal radius and modular clavicle plate.In each instance the instrument is utilized for screw insertion/removal.Relevant drawings for the returned instrument were reviewed (both from the time of manufacture and present revision).The design, materials and finishing processes were found to be appropriate for the intended use of these devices.No product design issues or discrepancies were observed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that during set-up for an in-service training, the consultant noticed the screwdriver had a twisted tip.There was nothing broken off the driver, and there was no reported patient or procedure involvement.It is unknown when the tip became twisted.This is report 1 of 1 for com-(b)(4).
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