Catalog Number 382-10 |
Device Problems
Filling Problem (1233); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/05/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Qn#(b)(4).The investigation into this complaint is still in progress at the time of this report.
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Event Description
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Customer complaint alleges that prior to use, the water would not feed into the conchasmart column.
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Manufacturer Narrative
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(b)(4).A device history record (dhr) review was performed and no issues or discrepancies were found which could potentially relate to the reported complaint.No rejection report was originated for the lot in question that can be associated to the complaint reported.Dhr shows that the product was assembled and inspected according to specifications.The sample was not returned for evaluation; therefore the complaint could not be confirmed.If the sample is returned, a follow-up report will be submitted with investigation results.
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Event Description
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Customer complaint alleges that prior to use, the water would not feed into the conchasmart column.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.The column was placed in a neptune and connected to a 1650ml water bottle.Water immediately filled the lower tube and into the column.The column was dried and set up in a heater and connected to a full 1650ml water bottle on a ventilator with pressure control settings (peep = 8, peak inspiratory pressure = 30, inspiratory time = 0.8, and rate = 30-40).The low water alarm did not turn on.The column was then dried and set up the same way but with an empty water bottle.The low water alarm did turn on.This behavior is expected and normal.Next, the column was dried and set up the same way but with a low water bottle (enough water to fully submerge the puncture pin).Water immediately filled in the lower tube and the low water alarm did not turn on.Next, the column was dried out and placed on a ventilator with the same settings for about 40 hours.Again, the column filled with water instantly and there was no low water alarm for the duration of the test.Based on the investigation performed, the reported complaint could not be confirmed.The column acted normally and no issues were detected.The alarm only came on when the water bottle was empty.
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Event Description
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Customer complaint alleges that prior to use, the water would not feed into the conchasmart column.
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Search Alerts/Recalls
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