It was reported that during use of the device for a cardiopulmonary bypass procedure, the knob stops when turning at 15 rpm.The product was not changed out.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.Per clinical review, the pump was being used as a vent pump and when the speed was increased to or past 15 rpm or decreased down towards 15 rpm, the pump would hesitate but the speed knob could be increased or decreased and the pump speed would change after the hesitation.The pump was able to be used to complete the procedure.The pump was removed from service after the case was completed.The case was completed successfully, without delay and without associated blood loss.It was not changed out during the actual procedure.There was no harm observed.
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The reported complaint was not verifiable.Per the user facility biomedical (biomed) employee, the assigned biomed for this complaint was on leave and they cannot access the order confirmation number.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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