Follow-up #1 and final report submitted to update mfr site info, date received by mfr, type of reports, if follow-up, what type?, device evaluated by mfr?, evaluation codes, additional mfr narrative based on the results of investigation.Reported event: the reported device is a 3.0 rio robotic arm - mics, catalog: 209999, serial #: (b)(4).Mps reported communication error.Device history: a review of the dhr associated with rio 462 found the pt review successfully passed.Device investigation: per gsp:140541.Fse was able to reproduce communication error.Guidance ethernet converter was replaced.System was able to establish a connection and all validation tests passed.System is ready for clinical use.Complaint history: based on the device identification (pn 209999) the complaint databases were reviewed from 2011 to present for similar reported events regarding rob462 getting a communication error.There were no other similar reported event for the referenced serial number.Conclusion: mps reported a communication error.Fse upon inspection reproduced communication error and replaced the ethernet converter.Communication was re-established and system passed all verification checks.System is ready for clinical use.Further action: none at this time.
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