Device identification: the reported device was confirmed to be a 3.0 rio® robotic arm - mics, p/n 209999, lot rob069.Device history review: a dhr review shows that the robot that includes this component was assembled and released to inventory on 08/05/2009.Preventive maintenance was most recently successfully completed on 10/24/2016.Device evaluation and results: according to gsp case (b)(4), the fse confirmed the failures in the system logs.However, the failure could not be reproduced.Complaint history review: a review of complaints on rob069 shows no additional complaints related to the failure in this investigation.Conclusions: the error was confirmed in the system logs.However, the failure could not be reproduced.Corrective action/preventive action: no action is required at this time as there is no indication to suggest a product non-conformity or unanticipated hazard.
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