An evaluation of the kangaroo epump was performed and the customer states ¿the blue rotor would fall off every time they set a spike set on and it would try to turn.The pump keeps shutting off¿.The unit was triaged and the reported issue could not be confirmed at this time.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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