Catalog Number 09H39-01 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/06/2017 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer stated that a cell-dyn emerald platelet result of approximately 18 k/ul was generated for a venous sample from a chemotherapy patient.Due to the low value, a second sample was drawn shortly after and the platelet result was approximately 60 k/ul.Both samples were mixed thoroughly and retested multiple times.All results from the first sample were between 12 and 18 k/ul while results from the second sample were approximately 60 k/ul.Blood smear estimate showed platelet count close to 20 k/ul.Both samples were sent to another facility and tested on a cell-dyn ruby analyzer.The platelet count for the first sample was 19 k/ul and for the second sample 25 k/ul.The result of 18 k/ul was reported to the physician as the customer determined it to be the correct result.No adverse impact to patient management was reported due to the falsely elevated result of 60 k/ul being generated.
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Manufacturer Narrative
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No patient samples were available from the customer for testing.Investigation consisted of review of product historical data and product labeling.Review of product historical data for any trends and all customer complaints received for this issue did not identify any adverse trends or abnormal complaint activity.A review of labeling concluded that the issue is sufficiently addressed.The issue was determined to be sample specific since the first sample and the second sample repeated consistently.Based on the available information, a product deficiency was not identified for the cell-dyn emerald, list number 09h39-01 for the complaint issue.
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Manufacturer Narrative
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The device evaluation was reassessed and concluded that a malfunction occurred.
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Search Alerts/Recalls
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