On (b)(6) 2017, the reporter contacted animas, alleging that the pump did not deliver insulin accurately.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because there is an allegation against the delivery function of the pump.
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Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device evaluation: the device has been returned and evaluated by product analysis on 02/25/2017 with the following findings: a review of the pump histories did not find any errors, alarms, or warnings associated with the complaint.A review of the total daily dose history indicated that insulin delivery totals correctly reflected programmed values.The pump successfully completed a rewind, load, and prime sequence.The pump was exercised for 24 hours with no issues occurring.The pump passed delivery accuracy testing and was found to be delivering within required specifications.No defects were found on investigation; the complaint could not be confirmed or duplicated.
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